Activity and Dependency Calendars

One of the most important parts of planning a schedule is accounting for how the calendar will function within the schedule. This can include any number of things, such as setting up the typical working days, accounting for work exceptions, or even applying unique calendars to the resources in your schedule. FastTrack Schedule 10 allows you to take your calendars one step further by defining and assigning unique calendars to any individual activity or dependency in your project. This option gives us the ability to fine-tune exactly how the schedule will occur from one activity to the next.

First we’ll take a look at the option of assigning a unique calendar to an activity in a schedule. When this is done it will allow the selected activity to occur differently than and independent of what the Project Calendar would normally allow. For example if the Project Calendar is a 5 day calendar, you could instead assign a 7 day calendar to an activity to allow its work to occur over the weekend. Below we can see the standard schedule with all tasks currently set to a 5 day working week.

 

Project Calendar_small

  Continue reading “Activity and Dependency Calendars”

The End User is the Real Customer

the end user is the real customerWe have our project sponsors in the customer organization who have been tasked with getting a
new technology installed or process implemented or accounting system built. But this is really
often just a champion – someone who has some money and/or power to get things done in the
organization. A decision maker and point person. That’s who you work with as the project
manager. But who is the real customer in a technical project? Is it that person? Or is it their
employees or their customers who are the ones who will end up using this new technology,
process or system when the project is rolled out?

I contend that when the rubber meets the road, the real true customer is the end user. When is
the end user part of the project? On many projects the end user is the one who needs the
solution and gets the solution and that’s the total of their involvement. I read a quote the other day
that applies to this concept: “A user is somebody who tells you what they want the day you give
them what they asked for” (Actually, it sounds like something Vince Vaughn’s character Dan Trunkman might say at a client pitch in Unfinished Business). This can be taken to mean that the user often does a poor job telling us at first what they want and the gives us a better definition once the project is over and the solution doesn’t really meet their needs.

Continue reading “The End User is the Real Customer”

Start the Project by Thinking About How it Should End

start-the-project-by-thinking-about-how-it-should-endI realize this is a quote from Stephen Covey’s “7 Habits of Highly Effective People.” This one came to mind due to a recent post I saw on Twitter and it hit me that this is perfectly oriented toward project management. All PMs and all business professionals, really, should be keeping this mindset. Long range vision – not just the here and now. Start the project with the end in mind.

What this quote really means is: begin each day, task, or project with a clear vision of your desired direction and destination, and then continue by flexing your proactive muscles to make things happen. I believe this applies well to both the project view and the daily view of what a project manager is up against.

Continue reading “Start the Project by Thinking About How it Should End”

FastTrack Schedule 10: Pre-Defined Layout Uses

Being able to easily control what data is displayed and how that data is displayed within your projects can be very important, especially when it comes to creating reports or presentations. In FastTrack Schedule 10 users have the ability to utilize various Layouts which control what columns are visible and the order that they are displayed in. We’ve previously taken a look at how to customize our own Layouts within schedules, so today we’ll focus on some of the pre-defined Layout options and how they can be utilized throughout a project.

The first Layout that we’ll take a look at is the Main Layout. This is the primary Layout within all schedules, and is the first one that we’ll see when opening up a brand-new, blank file. The main Layout is made up of the Activity Name, Duration, Start Date, and Finish Date columns, as well as the Timeline Graph. The Main Layout is typically the best place to start when planning a schedule as it allows us to enter all of the key data for when everything will occur.

 

Main Layout_small

  Continue reading “FastTrack Schedule 10: Pre-Defined Layout Uses”

The Limitless Project Budget

the limitless project budgetI realize we often don’t get to deal with the fantasy world much in project management. If we did, none of my projects would ever have issues, all would have customers that would agree with everything I presented, and none of my teams would ever have conflicts or personal issues – or personnel issues, for that matter. And that’s just to name a few (should I go on???). No? Ok.

A project without a timeframe may be a pain because I want to run other projects, lead other teams and actually have a life. So projects do need to end at some point. But a project with no budget limitations or concerns would be nice. Think about this…how would you live your life if money was never a consideration? Ok, now apply that to a project. This particular scenario may not bring about our best side in terms of best practices and strategic thinking…those little things that we do because we are challenged to stay within parameters like budget and time while also trying to fill our client’s needs properly. But let’s consider what we might do with a project that had no budget limitations.

First, let’s assume that it’s an important project – an external project that is very visible and means a lot to your career advancement and to your organization. Let’s assume that it’s a high-profile customer and possibly even a hard-to-please customer. So, again, what if your project had no budget? Let’s consider the scenario.

Continue reading “The Limitless Project Budget”

Good Requirements = Good Project

good requirements equal good projectsSeriously. You can’t make a perfect project. You can’t just “will” a project to success. Too many variables. But you can do all that you can do to make a project engagement successful. And the two biggest ingredients to that success that the project manager can have a great deal of control over is practicing effective and efficient communication and seeing to it that no works starts without good, detailed, complete-as-possible requirements that read well and mean something to both the customer and the project team. Today, we’re going to talk about requirements.

Requirements are the lifeblood of the project

I’ve said this time and time again. And I’m going to say it here again. Requirements are the lifeblood of the project. Bad requirements = an extremely risk situation wrought with conflicts, change orders, disputes, customer dissatisfaction, budget overruns and missed deadlines. Good, detailed requirements = far less risk, much greater chance for project success, fewer change orders because the project scope is well defined, and a much happier project client.

Continue reading “Good Requirements = Good Project”

FastTrack Schedule 10 Training Options

One of the biggest hurdles when it comes to using new software is the ease of use and start-up options that a company may offer.  With FastTrack Schedule 10 we know that many users want to hit the ground running and learn everything there is about the software. For this reason we offer a number of training and consulting options to choose from.

The first option that we offer is our E-Training Classes. These classes are live, instructor-led classes which are hosted through the GoToMeeting environment.  They are designed to present a pre-set syllabus of information to users, to allow them to learn about the specific items they are interested in.  We offer 3 types of E-Training Classes: JumpStart, Fundamentals, and Managing.  In each course users are provided with schedules as well as PDF manuals for continued reference as they continue to use the software.

 

Course Options_small

Continue reading “FastTrack Schedule 10 Training Options”

Planning Well for the PM Exit

planning well for the pm exitMost project managers will tell you that the projects they enjoy the most are the ones they get to see through from beginning to end. In the world of project management, however, it is often a rare thing…depending on your organization, of course…to get to see a project through 100%. People leave the company, new people join, more important projects kickoff needing an experienced project manager, and other factors weigh-in to often make end-to-end project management something that rarely happens.

For most of the projects that I’ve taken over it has been because a project manager was removed abruptly because the project was not going well and someone – usually the customer – was complaining. Here’s the common scenario…you’re handed a project that is on fire and you’re asked to put it out, get everything escort konya back on track, make the customer happy, and deliver a successful end solution. It sounds hard and it’s harder than it sounds.

For now we’re going to assume the opposite. Things are going well and you are the project manager who is being asked to leave a project – on very good terms – to take over a project where you are needed immediately because you have the expertise and background required for its needs. How would you make that transition as painless as possible for all involved? You want to leave everything good with the customer and team, you want the project to be running smooth, and you want the transition to end as if this was planned all along. But how? I’ve had to do this a few times…and here are the steps that I recommend to make that transition go as smooth as possible…

Continue reading “Planning Well for the PM Exit”

Pay Attention to Customer Complaints – They May be Disguised Opportunities

pay attention to customer complaintsWhat do you do when a customer complains about something on the project? Are you abrasive? Defensive? Apologetic? No matter what happens, no matter whose fault it is, we should always be apologetic. Not that the customer is always right, but if they are upset at all then we need to be concerned. Twice I did not take my own advice and I lost my clients over it. Lesson learned.

But let’s go further. Let’s listen carefully. What are they complaining about? I’ve changed my way of thinking. In reality, complaints are opportunities. Either for us to improve our service and possibly create some new avenues with that client, or the basis of the complaint may a need the customer has that they do not yet recognize as a need…they are just expressing it now as a frustration…a complaint. Listen well…and then act…

Continue reading “Pay Attention to Customer Complaints – They May be Disguised Opportunities”

Displaying Non-Work Time in FastTrack Schedule 10

Accounting for and tracking non-working time in projects can be just as important as tracking when activities occur.  For this reason, the way we display our non-working periods in a schedule can be key, especially when sharing schedules with other users.  FastTrack Schedule 10 offers several options for how users can format and display non-working time throughout their schedules.

First let’s take a look at the default option for shading non-working periods.  In the example below we are working from the default calendar, where only Saturday and Sunday are defined as non-working days.  As we can see, each Saturday and Sunday that is visible is shaded gray.  This shading is used to represent non-work, and the fact that if an activity covers this period of time no work will occur during those days.

 

Default Shading

  Continue reading “Displaying Non-Work Time in FastTrack Schedule 10”

Project Management and the Offshore Development Team – Part 2

project management and the offshore development teamsIn Part 1 of this two part series we started looking at the first two areas of my list of five that a project manager who is working with an offshore development team needs to focus on. We covered identifying a leader for the offshore team and how scope needs to be very carefully managed. Let’s look at the next three…

Continue reading “Project Management and the Offshore Development Team – Part 2”

Project Management and the Offshore Development Team – Part 1

project management and the offshore development teamProfitability on our projects is always a goal – especially as our senior management looks at our portfolio of projects. And there is probably no greater factor into that profitability than our own human resources that are charging to our projects. So, in terms of technical projects…one thing that many organizations consider is who to utilize when developing software on a project. Do we use in-house resources (if we even have in-house resources…depending on the organization type, of course)? Do we outsource it locally or nationwide? Or do we utilize inexpensive offshore development resources?

It is that last option – the offshore team – that I want to focus on for this article. Not about whether we should use them or not…that’s a call each organization has to make. My focus is more on what the project manager needs to be considering and focusing on once you’ve already made that choice to go offshore. I’ve been there, and for me it comes down to five key things to look at and consider or incorporate into the project….

Continue reading “Project Management and the Offshore Development Team – Part 1”