AEC Software Homepage »

project customer satisfaction

Who is the Real Project Customer?

Who is the Real Project Customer?

07/22/2014 by Brad Egeland Tags: project customer, project customer relationship management, project customer satisfaction, project end user

Your customer is critical. And from most project managers’ perspectives, that is the person sitting across from him at the table or the one on the other end of the phone on the status call. That’s right… that is the customer. But what about the customer’s ultimate end user? Where do they fit in? When […]

Assessing Project Client Satisfaction

Assessing Project Client Satisfaction

04/01/2014 by Brad Egeland Tags: assessing project client satisfaction, project customer communication, project customer satisfaction, project stakeholder engagement

I would like to think that as the project is winding down I know whether my customer is satisfied with the implementation or whether they feel there have been some issues and concerns. I will also be the first to admit that I have been surprised both ways…so it is never a certainty. Staying on […]

10 Ways to Truly Please Your Project Customer – Part 2

10 Ways to Truly Please Your Project Customer – Part 2

10/16/2013 by Brad Egeland Tags: please your project customer, project customer, project customer relationship management, project customer satisfaction

Remember, the project customer is not necessarily our friend. But we do want them to be satisfied with our delivery of the project team them. In Part 1 of this two part series, I began discussing the first five of my ten ways to please your project customer – and basically none of these cost […]

10 Ways to Truly Please Your Project Customer – Part 1

10 Ways to Truly Please Your Project Customer – Part 1

10/10/2013 by Brad Egeland Tags: please your project customer, project customer, project customer relationship management, project customer satisfaction

Want to make your project customer happy? Want to guarantee they’ll be very satisfied clients throughout the engagement? Ok, you may need to ask someone else because I certainly don’t have the answer for that. If I did I’d be a millionaire several times over by now. But I can tell you that doing the […]

Am I Doing the Right Things at the Right Time?

Am I Doing the Right Things at the Right Time?

04/16/2013 by Brad Egeland Tags: project customer satisfaction, project information flow, project management best practices, project scope

As project managers, we have many responsibilities and much accountability. In other words, there are a lot of things expected of us and those expectations come from different levels of the organization, from our project team members, and from the customer. They say you can please all of the people some of the time, and […]

Search

Categories

  • All Posts
  • Announcements
  • Bar Styles
  • Budgets, Costs, Progress
  • Consolidating Projects, Project Portfolio Management
  • FastTrack Schedule
  • FastTrack Schedule Environment
  • FastTrack Schedule Go
  • Importing, Exporting, Exchanging and Sharing
  • Layouts Filters and Sorts
  • macOS
  • Misc
  • PM Topics
  • Printing
  • Reports
  • Resource Assignments
  • Resource View
  • Schedule View
  • Summary Graphs
  • Templates
  • Tips and Tricks
  • Training Tutorials & Help
  • Training Tutorials and Help
  • Work Calendars

Meet AEC Software

  • About Us
  • Contact Us
  • AEC Software Homepage

Tags

FastTrack Schedule Environment Layouts Filters and Sorts Reports Consolidating Projects, Project Portfolio Management FastTrack Schedule Go Summary Graphs Misc Tips and Tricks Training Tutorials & Help PM Topics Announcements Templates Printing Importing, Exporting, Exchanging and Sharing Resource View Training Tutorials and Help Schedule View Bar Styles Budgets, Costs, Progress All Posts macOS FastTrack Schedule Work Calendars Resource Assignments

Copyright © 2023 Project Management Blog - OnTrack.

Powered by WordPress, Hybrid, and Austin.