AEC Software Homepage »

unhappy project customer

Pay Attention to Customer Complaints – They May be Disguised Opportunities

Pay Attention to Customer Complaints – They May be Disguised Opportunities

01/27/2015 by Brad Egeland Tags: pay attention to customer complaints, project customer relations, unhappy project customer

What do you do when a customer complains about something on the project? Are you abrasive? Defensive? Apologetic? No matter what happens, no matter whose fault it is, we should always be apologetic. Not that the customer is always right, but if they are upset at all then we need to be concerned. Twice I […]

Search

Categories

  • All Posts
  • Announcements
  • Bar Styles
  • Budgets, Costs, Progress
  • Consolidating Projects, Project Portfolio Management
  • FastTrack Schedule
  • FastTrack Schedule Environment
  • FastTrack Schedule Go
  • Importing, Exporting, Exchanging and Sharing
  • Layouts Filters and Sorts
  • macOS
  • Misc
  • PM Topics
  • Printing
  • Reports
  • Resource Assignments
  • Resource View
  • Schedule View
  • Summary Graphs
  • Templates
  • Tips and Tricks
  • Training Tutorials & Help
  • Training Tutorials and Help
  • Work Calendars

Meet AEC Software

  • About Us
  • Contact Us
  • AEC Software Homepage

Tags

PM Topics Resource View Training Tutorials & Help Consolidating Projects, Project Portfolio Management Announcements Resource Assignments All Posts Summary Graphs FastTrack Schedule Go FastTrack Schedule Training Tutorials and Help Schedule View Bar Styles Layouts Filters and Sorts Budgets, Costs, Progress Reports Printing Work Calendars Templates Importing, Exporting, Exchanging and Sharing Tips and Tricks FastTrack Schedule Environment Misc macOS

Copyright © 2022 Project Management Blog - OnTrack.

Powered by WordPress, Hybrid, and Austin.