customer communication

When the Customer Can’t Push “Go”

When the Customer Can’t Push “Go”

02/11/2014 by Brad Egeland Tags: customer communication, customer communication strategies, project management best practices

I am usually very energized by a new project. After all, there is a customer out there who is waiting to get started, eager to meet with me, and may have already left a couple of voice mails for me before I ever get the project officially handed off to me. I had one – […]

Setting Expectations for the Project Customer

Setting Expectations for the Project Customer

01/03/2013 by Brad Egeland Tags: customer communication, project communication, project engagement, project kickoff

Communication is essential for a successful project. But not just communication – good and effective and accurate communication – because miscommunication happens all too often. Think about what happens in our homes every day. How many times has your wife or husband said they told you something or asked you to do something and you […]

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