Issues abound on every project ever managed since the beginning of time. No project is executed so perfectly that no issues arise. And even if everything is running smoothly on all cylinders, there will still be issues that come up that are beyond the control of the project manager, team and other stakeholders…. there are just too many variables that come in to play on each engagement for issues not to arise. So basically, no matter what you do, no matter how well you plan, no matter how experienced you are and no matter how hard you try, you will never ever run a project that does not experience some issues along the way that must be documented and managed.
The nature of issues
Issues can be big or small, but if they are left unmanaged they will almost always become problematic and threaten to bring the project down. The experienced and prepared project manager will proactively document and manage project issues and assign them just like tasks in a project schedule. And they will also review them and track them just like anything else on the ongoing project status report and discuss them – at least the big ones – at every project status meeting with the key stakeholders and assigned resources.