Structured, rigidly adhered to project management principles and practices have their place. No question about it. Be stubborn, stick to your guns, be unwavering. You know the drill. But, from most of our experiences, we know that adhering to that train of thought will only get you so far when you’re dealing with clients who are somewhat vague on what they need you to do for them. They’re relying on your expertise and creativity to guide them down a path that they kind of know they need to be on. At the end of that path may be a solution that they have no idea or concept of – but they’re certainly hoping that you do – or you will soon.
In the world of project management it is important to make good decisions and stick to them. But you’re going to have to be flexible on every engagement – it’s just how the world of project management works. But know the boundaries – just the right amount of flexibility and the customer will love you forever. Go overboard or remain unwavering and you may not finish out the current project.
Let’s look at two concepts that fall under the ‘flexibility’ category: